You can access behavioral health televideo counseling services from anywhere
Time saving care from anywhere.
You already have access to trained professionals for counseling. But it’s not always easy to find the time to talk to someone when you need help.
With televideo services, you have another way to get help. And whatever you’re facing, you have the same support: psychiatrists, social workers, marriage counselors and more.
Connect with ease
No travel, referrals or downloads. Just use your webcam with any web-connected device.
Face-to-face in your space
Just like being in the same room, you and your provider can see each other’s faces as you talk. Have your sessions wherever you’re most comfortable, at home or while traveling.
Same person, every time
Get one provider that gets you. No readjusting to someone new. You can build comfort, so your care stays on track.
Speak freely, privately
Feel the confidence to express your feelings. It’s confidential, safe and secure.
Your time, your choice
You choose when, where and how you meet. There’s no travel or traffic. Just more flexibility to fit in your life, how you like it.
You’ve got choices!
Televideo makes it easier than ever to access services, and a behavioral health televideo session will cost the same as a face-to-face office visit.
Multiple providers offer these services to you. To get started, call one of the provider groups in your area.
| If you live in: | Call: | To schedule a session: |
|---|---|---|
| Any state or the District of Columbia | MDLive | Toll-free: 1-855-824-2170 www.mdlive.com/BHCOMM (accepts patients ages 10 and older) |
| California, Delaware, Florida, Illinois, Missouri, New Jersey, New York, Pennsylvania, Texas, Virginia | Array AtHome Care (formerly Inpathy) |
Toll-free: 1-800-442-8938 https://insightportal.mahlerhealth.com/ (accepts patients ages 5 and older) |
| All states not covered by Array AtHome Care | Telemynd (formerly Arcadian) |
Toll-free: 1-866-991-2103 (accepts patients ages 18 and older) |
Aetna Behavioral Health
AbleTo Support
Here for you when you need it
Change the way you feel with effective, empathetic care
What if you could feel more hopeful about life and more resilient? AbleTo’s emotional support programs can help, with compassionate care tailored to your specific needs and goals. It’s available for Aetna health plan members as a confidential program offered at no cost to you.*
Sign up for AbleTo and you’ll get:
- A highly trained and compassionate therapist, coach, or both
- Confidential 1-on-1 support over phone or video
- A program tailored to your needs and goals
- Appointments at times that work best for you, from the comfort of your home
You’ll be taught how to manage overwhelming feelings, set personal goals, and improve your mood and overall outlook. Just choose the time that’s best for you, and video chat or phone. Get started today with your personalized cognitive behavioral therapy program.
*You may be able to receive AbleTo services with no out-of-pocket cost to you, depending on your health plan. With high deductible health plans, associated deductibles will apply before your out-of-pocket expenses are covered. Just call the number on your member ID card to learn more about your options.