24/7 Nurse Helpline

Health questions don’t always come up during office hours
Informed Health Line®
Get answers from a registered nurse, day or night

Whether it’s the middle of the night, you’re away from home, or you’re just not sure if you need to call your doctor, Informed Health Line is here for you.

With one simple call, you can:

  • Learn more about health conditions that you or your family members have
  • Find out more about a medical test or procedure
  • Get help preparing for a doctor’s visit

Call 1-800-556-1555 to speak to one of our nurses — 24 hours a day, 365 days a year.

Go online for even more health information

If you like to go online for health information, check out your secure member website. Log in to www.aetnanavigator.com and select Health Programs and 24-Hour Nurse Line.

Or, click on Health Programs and Get Health Information.

Here’s what you can do:

  • Use our symptom checker
  • Learn about an upcoming medical test
  • Research a new medication you’re taking and more