Stay informed about coronavirus
Coronavirus (COVID-19) is a contagious respiratory illness. We’re here to answer your questions to help you stay healthy. If you need to speak to someone, our crisis response lines (available to anyone in the U.S.) offer 24/7 confidential counseling and support. Just call 1-833-327-AETNA (2386).
Our App
Our mobile app gives you access to your secure member information, anytime, anywhere. Use it to:
- Search for a doctor, dentist, or facility
- Use the Urgent Care Finder to find urgent care centers and walk-in clinics
- Log in to your secure member site
ER or Urgent Care
Get the right care when you need it. If your life isn’t in danger but you need medical care, it’s important to know where to go to get the care you need for the lowest cost. But, if you have a life-threatening illness or injury, don’t wait—go to the nearest emergency room (ER) or dial 911.
Stay healthy. Keep track of your benefits. Stay on top of it all with the Aetna Health app.
- View your health plan summary and get information about what’s covered.
- Track spending and progress toward meeting your deductibles for you and your family.
- Access your ID card whenever you need it.
- View claims details and pay your claims.
- Search for facilities, procedures and medications.
- Find in-network providers accepting new patients.
- Estimate and compare costs.
One Medical
One Medical is a membership-based primary care practice and the first place to go for everything about your health. No matter the issue, big or small, just start here and they’ll take care of the rest. Expect the highest quality care and an approach focused on getting to know you as a patient and a person.
With same-day appointments at any of 60 locations nationally and free virtual care around the clock, One Medical is there when you need them. Services include preventive screening, anxiety and stress management, and care for acute or chronic conditions, digestive disorders, sports injuries, allergies, asthma, diabetes, women’s health, men’s health, and travel health.
Personalized health information at your fingertips
Visit Aetna.com anytime, anywhere. You can log in using any mobile phone with web access. It’s fast, easy and so convenient.
This secure member website saves you time and helps you make more informed decisions about your health. And you can view your most important information, at a glance.
Logging in is fast, easy and convenient. Have your Aetna member ID card ready and click below.
Teladoc Mobile App
We’ve connected patients like you with doctors over 2 million times. Speak to a licensed doctor by phone or video in under 10 minutes.
Department of Human Resources
The DC Department of Human Resources (DCHR) manages employee compensation and benefit programs that enable the District to attract, support, and retain a well-qualified and diverse workforce. DCHR is committed to providing you with a high level of customer care in administering your District Government employee benefits.
Find In-Network Doctors
Click below to access the Aetna participating provider directory for the employees of the Government of the District of Columbia. Your provider directory is updated daily, giving you the most up-to-date information available on in-network providers.
Through the DPR health and wellness initiative, #FITDC, in partnership with Aetna, is offering a series of new virtual events that give residents FREE access to simplified fitness during these complicated times.